Spirit Shop Reviews
Spirit Shop has an overall rating of 2.9 based on 581 reviews. Customer feedback on Spirit Shop is mixed: Spirit Shop reviewers highlight positive aspects like wide selection of products, competitive pricing, user-friendly website, fast shipping and delivery, which strongly appeal to adult consumers looking for alcoholic beverages and gifts. However, Spirit Shop is often criticized for its limited customer service options, occasional stock issues, delivery delays, higher shipping costs for some areas.
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How would you rate Spirit Shop?
All Spirit Shop Reviews (581)
LavoniaWebb
May 16, 2026
"Solid print quality"
After using it, the first thing I noticed was how solid the print feels. The quality seems nice overall, and it doesn’t come across as cheap or flimsy...
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CordeliaMott
May 15, 2026
"Looked okay, but felt too scratchy"
The shirt looked decent when I first put it on, and the color was nice enough, but the material felt scratchy and kind of stiff right away. I wore it for about an hour while running a couple errands and grabbing coffee, and it started getting annoying fast. Just not soft or comfy enough for me.
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Jill.graham
May 11, 2026
"Helpful, but the delay was avoidable"
The replies came in late, which felt avoidable, but to be fair, they did answer my questions once they got back to me.
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ricardo_Rodriguez76
April 27, 2026
"Cute gift, but the handling could’ve been better"
I ordered something from spiritshop.com as a gift, and it was just okay. The design was cute and the person I gave it to did like it, so that part worked out. But the delivery felt slower than I expected, and when it arrived, it seemed like the package had been handled carelessly. Nothing was completely ruined, but it definitely didn’t give a great first impression. For the price, the quality was just average. I might use them again if I’m really stuck for a gift idea, but I wouldn’t be rushing back...
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frances-Cozart
April 23, 2026
"Nice stuff, but pricey"
At first glance, everything looked really nice, but my snap judgment was that the prices were a bit too high. After checking a few other shops, that feeling pretty much stuck.
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Kelly_birnbaum92
April 16, 2026
"Colors were a bit off"
I was hoping these would match our school colors better, but they were barely close in person. They worked in a pinch, but the color accuracy made me question the overall quality a bit
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ROEKLE
April 12, 2026
"Gift showed up way too late"
The tracking said it had shipped, but then it just sat in the same spot for days. After that, it switched to “delayed” and there wasn’t really any useful update or anything. I had ordered this as a gift, and it ended up arriving way too late, even though the site made it seem like it would get here in time. When I contacted customer service, they basically just repeated that same tracking info back to me. Frustrating overall, and I don’t think I’ll be ordering from spiritshop.com again.
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Allen_pallan82
April 08, 2026
"Delivery was way more hassle than it should’ve been"
I ordered from Spirit Shop the delivery experience was frustrating. The tracking kept saying it was on the way, but then nothing showed up, and I had to keep chasing for updates myself. Compared to other shops I’ve ordered from, where you usually get clear updates or at least a realistic delivery window, this felt really unreliable. It’s annoying when you’re expecting something by a certain day and you’re just left guessing. I don’t think I’ll be ordering from them again.
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Wanda_turkin90
March 29, 2026
"Much smaller than I expected"
I was expecting this to fit normally, but it runs super small. I’d definitely recommend sizing up, maybe even more than one size depending on how you like the fit...
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Courtney_norris00
March 08, 2026
"Arms were way too tight"
I ordered my usual size, but the shirt showed up way too tight in the arms. The rest was okay, but whoever runs this needs to sort out the sizing because it definitely doesn’t fit like it should
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WillieWilliams
February 14, 2026
"Looks fine, but I’m not totally sure"
It looks okay overall, but I’m not 100% sure if it’s authentic. Maybe it’s just me, but I’d feel better if someone else could confirm it too.
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evabarkhimer7872
February 13, 2026
"I ordered a hoodie and a couple…"
I ordered a hoodie and a couple other items from spiritshop, i was bracing myself for something to be wrong because that seems to happen way too often with online orders. But thankfully, everything showed up exactly how I picked it. The sizes were right, the colors matched, and the school logo was the correct one. No missing items, no weird mix-ups, no back-and-forth with customer service, which was basically all I was hoping for. Happy with it overall
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hello_emily871
February 06, 2026
"I accidentally ordered the wrong size from…"
I accidentally ordered the wrong size from spiritshop and had to exchange it. The whole process was easy to figure out, and customer service got back to me in a reasonable amount of time. I’m giving 4 stars because the replacement took a little longer to ship than I expected, but it arrived in good shape and the exchange wasn’t a hassle overall...
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davidallen5396
February 05, 2026
"Order was okay, but support was slow"
My order showed up fine and there wasn’t anything wrong with it, but the support experience was kind of frustrating. I had to wait longer than I expected to get a response, which left a bad impression. The product/order part was okay, but the slow support is what I remember most.
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gingerenochs6829
January 29, 2026
"I tried placing an order, but the…"
I tried placing an order, but the checkout kept lagging and the payment page froze on me once. I had to type everything in again, which just left me feeling mentally drained. It did eventually go through, but the whole process was way more frustrating than it needed to be.
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RyanChester
January 26, 2026
"The site worked fine overall…"
The site worked fine overall, but the design selection felt limited to me. A lot of the options looked kinda basic or just too similar, and I was expecting more variety for school spirit stuff. I ended up browsing for a bit but didn’t really find much I wanted.
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ann-Slaughenhoupt
January 20, 2026
"Slow to get back to me"
I reached out with a simple question, but they was really slow to reply. It took a few days before I heard anything back, which was frustrating
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Jane_hawkins72
January 15, 2026
"I accidentally ordered the wrong item and…"
I accidentally ordered the wrong item and immediately went into full panic mode like I had just ruined my entire week. I asked for a refund, and while it wasn’t lightning fast, support did get back to me. A few days later, the money was back on my card, so crisis officially avoided. fair overall...
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VictoriaMiller
January 14, 2026
"Not gonna lie, the discount I got…"
Not gonna lie, the discount I got on my order actually made a noticeable difference. Checkout was super easy too, so overall I’m happy with the whole experience.
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robertsprinkle0412
January 14, 2026
"Arrived sooner than expected"
I got a bit skeptical after I paid and started wondering if everything would actually go smoothly, but it ended up arriving faster than I expected. No issues at all, so I’m happy with it.
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Spirit Shop Q&A
How easy is it to get a hold of customer service at spiritshop?
EverettByrd
January 30, 2020
“I never got ahold of customer service I tried several times and nothing”
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I really want to order from your site but your reviews are so bad! why are your reviews so bad?
StaceyBurton
May 22, 2019
“Bc when they screw up they don't own up to it and won't fix it as long as they already have your money! And then when you contact customer service you never get an answer in return like me waiting a month and a half later to hear from the manager when they told me incorrect info when I spent $30 to have it faster then they shipped it at their convenience apparently bc 4 days later the ups finally received the item to ship it overnight”
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Is spiritshop a scam or a legit company?
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What made you choose spiritshop over similar businesses?
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